Privacy | Mainstay Payments

What this site collects

This site is a set of static pages. It does not set cookies, it does not run analytics, and it does not use advertising or tracking pixels of any kind.

The statement review form does not send your information to a server. It composes an email in your own mail application and you choose whether to send it. Nothing reaches us until you press send.

What we collect when you contact us

If you email, call, or send the form, we receive what you chose to send: your name, business name, contact details, and any documents or statements you attach. We use it to prepare the review you asked for and to follow up about it.

We do not sell your information. We do not rent it, trade it, or add you to a marketing list you did not ask for.

Statements and financial documents

A processing statement contains your business name, volume, and fee detail. It does not contain card numbers. If you send us a statement, we keep it only as long as needed to prepare the review and complete any application you decide to submit, and we delete it on request.

We will never ask you for card numbers, bank login credentials, passwords, or Social Security numbers by email or through this site.

Third parties

If you decide to apply for a merchant account, the information on that application is shared with the sponsoring bank and processing partner that underwrite it, because that is how a merchant account is opened. Their privacy policies then apply to that application data.

Our website fonts are served by Google Fonts. That request reveals your IP address to Google, as any font or image hosted elsewhere would.

Your choices

You can ask us what we hold about you, ask for a copy, or ask us to delete it. Write to [email protected] and we will respond within thirty days.

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